Question 1

How do I install the Unified Search extension?

Accepted Answer

Visit the Chrome Web Store, search for "Unified Search", and click "Add to Chrome". The extension will install automatically and appear in your browser toolbar.

Question 2

Which browsers are supported?

Accepted Answer

Currently, Unified Search is available as a Chrome extension. We're working on Firefox and Edge support, coming in Q2 2026!

Question 3

Is Unified Search really free?

Accepted Answer

Yes! Our Basic plan is completely free forever with 20 searches per month and up to 3 panels. You can upgrade to Standard ($20/mo) or Custom plans for more features.

Question 4

Do I need accounts with all AI providers?

Accepted Answer

No, you only need accounts for the AI assistants you want to use. The extension works with whatever providers you have access to. You can mix and match as needed.

Question 5

How many panels can I use simultaneously?

Accepted Answer

Free users get up to 3 panels, Standard users get up to 5 panels, and Custom plan users get unlimited panels.

Question 6

Can I search different AI providers at once?

Accepted Answer

Absolutely! That's the core feature of Unified Search. Type once, and your query syncs across all active panels in real-time.

Question 7

Does it work with my ChatGPT Plus subscription?

Accepted Answer

Yes! Unified Search works with all AI subscriptions. If you have ChatGPT Plus, Claude Pro, or any premium AI service, you can use them all through Unified Search.

Question 8

How does search history work?

Accepted Answer

All your searches are automatically saved with timestamps. Free users can access the last 10 searches, while paid users get full history with export functionality (JSON format).

Question 9

Can I export my search history?

Accepted Answer

Yes! All plans include JSON export functionality. Go to Settings → History → Export to download your complete search history.

Question 10

What's the difference between panels?

Accepted Answer

Each panel connects to a different AI provider (ChatGPT, Claude, Gemini, etc.). You can customize which AI appears in each panel using the dropdown menu.

Question 11

What's included in the Free plan?

Accepted Answer

20 searches per month, up to 3 panels, last 10 searches in history, and community support. Perfect for casual users!

Question 12

How much does the Standard plan cost?

Accepted Answer

$20 per month, billed monthly. Includes 500 searches/month, up to 5 panels, full search history, cloud sync, website integration, and priority support.

Question 13

What's the Custom plan?

Accepted Answer

Our Custom plan is designed for teams and power users. Unlimited searches, unlimited panels, advanced analytics, dedicated support, and custom integrations. Contact sales for pricing.

Question 14

How does billing work?

Accepted Answer

Billing is automatic and monthly/annually depending on your plan. We accept all major credit cards. You'll receive an invoice via email after each billing cycle.

Question 15

Can I upgrade or downgrade my plan?

Accepted Answer

Yes! Upgrades are instant. Downgrades take effect at the end of your current billing cycle. No penalties for changing plans.

Question 16

Do you offer refunds?

Accepted Answer

Yes! We offer a 14-day money-back guarantee for new subscriptions. Contact support@unifiedsearch.com for refund requests.

Question 17

Can I pay annually?

Accepted Answer

Yes! Annual plans save 20% compared to monthly billing. Switch to annual in your account settings.

Question 18

Is my data safe?

Accepted Answer

Absolutely! All data is stored locally by default. Optional cloud sync (Premium) uses AES-256 encryption. We never sell your data to third parties.

Question 19

Do you store my search queries?

Accepted Answer

No. Your search queries are sent directly to the AI providers you choose. We don't store the content of your searches on our servers.

Question 20

What about cloud sync privacy?

Accepted Answer

Cloud sync (Premium feature) is optional and encrypted end-to-end. Even we can't read your synced data. You can disable it anytime in settings.

Question 21

What permissions does the extension need?

Accepted Answer

We only request permissions necessary for functionality: access to AI provider websites and local storage for saving your preferences. No access to other browsing data.

Question 22

The extension isn't loading. What should I do?

Accepted Answer

Try these steps: 1) Refresh the page, 2) Disable and re-enable the extension, 3) Clear browser cache, 4) Reinstall the extension. If issues persist, contact support.

Question 23

I'm getting an error when submitting to an AI provider

Accepted Answer

Make sure you're logged into that AI provider in your browser. Also check if the provider is experiencing downtime. Try refreshing both the provider's page and the extension.

Question 24

How do I report a bug?

Accepted Answer

Email support@unifiedsearch.com with: 1) Description of the bug, 2) Steps to reproduce, 3) Screenshots if possible, 4) Your browser version. We typically respond within 24 hours.

Question 25

Can I request a new AI provider?

Accepted Answer

Yes! We love feature requests. Email us at features@unifiedsearch.com or vote on our public roadmap (link in the extension menu).

Question 26

Is there a keyboard shortcut to open the extension?

Accepted Answer

You can set a custom keyboard shortcut in Chrome by going to chrome://extensions/shortcuts and finding Unified Search in the list.

Frequently Asked Questions

Getting Started